Infrastructure
Four operational stations across the Pacific Rim, North Atlantic, Mid-continent, and Southern hemisphere. S-, X-, and Ka-band. Apertures from 3.7m to 9.0m. Each station operates 24/7 with maintenance windows disclosed 72 hours in advance — never surprise downtime.
Pacific Rim — Western US coastal access
North Atlantic — Europe/East US corridor
Mid-continent — Central access zone
Southern hemisphere — Polar orbit access
| Parameter | Value |
|---|---|
| Autotrack accuracy | <0.05 – 0.08 mdeg RMS |
| Azimuth range | 0° – 360° continuous |
| Elevation range | 5° – 90° |
| Max slew rate | 10°/s Az · 6°/s El |
| Tracking modes | Program / Step / Monopulse |
| Doppler compensation | Full pre-compensation |
| Parameter | Value |
|---|---|
| LNA noise temperature | 30 – 45 K (aperture dependent) |
| PA power (X-band) | 200 – 600 W |
| PA power (Ka-band) | 100 – 300 W |
| Polarization | LHCP / RHCP / Linear |
| Uplink frequency | S: 2025–2120 MHz · X: 7900–8400 MHz |
| Downlink frequency | S: 2200–2290 MHz · X: 8025–8400 MHz · Ka: 25.5–27.0 GHz |
Parabolic dish antennas with precision Az/El mount, feed horn assembly, low-noise amplifier chain, and rotary joint for continuous 360° azimuth rotation. All stations use mechanically steered autotrack — not phased array.
Our per-station uptime commitment is 99.4% calculated on a rolling 30-day basis. Scheduled maintenance windows are excluded from uptime calculations provided 72-hour advance notice is given. Credits apply for shortfalls exceeding 0.6% in any 30-day period.
All planned maintenance events — firmware upgrades, calibration cycles, feed assembly inspections — are disclosed via the API webhook system and email notification at least 72 hours before the start of the window. Emergency maintenance events are communicated as soon as technically feasible.
Constellation and Custom Network tier operators receive automatic redundancy routing. If your scheduled station becomes unavailable within 6 hours of your contact window, the scheduler automatically identifies and offers the nearest available alternative station with compatible aperture and frequency band. No manual intervention required.
G/T, EIRP, and tracking accuracy specs are published above. If the numbers close, send us your NORAD ID — first contact within 48 hours.